EASY CLAIMS, FAST BENEFITS:
YOUR GUIDE TO FILLING A CLAIM
How we can help you get back at your feet.
Report the incident
Contact your insurance company as soon as possible after the covered event.
File a formal claim
Complete the claim form provided by the insurance company.
Claim Settlement
The company decides to approve or deny your claim.
Gather documents
Collect documents the insurer needs to verify your claim and determine benefits.
Report the incident
An adjuster might be assigned to investigate.
Report the incident
Contact your insurance company as soon as possible after the covered event.
Gather documents
Collect documents the insurer needs to verify your claim and determine benefits.
File a formal claim
Complete the claim form provided by the insurance company.
Report the incident
An adjuster might be assigned to investigate.
Claim Settlement
The company decides to approve or deny your claim.
Tips for filling an insurance claim.
- Be honest and accurate: Providing truthful information throughout the claims process is essential.
- Keep detailed records: Document everything related to the incident, including dates, times, and costs associated with the loss.
- Don't settle for the first offer: If you disagree with the initial settlement offer, you may have the right to negotiate.
- Seek professional help: If you have a complex claim or are unsure about the process, consider consulting an insurance attorney.
Understanding your insurance claims & benefits
Learn more about eligibility and coverage options.
How do I file a claim?
You have choices. You can file a claim online, by mail, fax, or phone.
Aflac has a streamlined process to make filing claims easy.
Download the MyAflac app from the Google Play store or use this link: https://play.google.com/store/apps/details?id=com.aflac.access&hl=en_US&gl=US&pli=1
In the app, you can:
- Access your Aflac account 24/7 with MyAflac®.
- Register for MyAflac to access information about your coverage, at your convenience.
- Submit claims and check claims status
- View secure messages including your explanation of benefits.
- View and manage your coverage.
- Make changes to your policies
Claim forms: Claim forms are State specific and attained via Aflac.com.
Filled out, they must be mailed to: Aflac 1932 Wynnton Road Columbus, GA 31999
Or fax: 877-442-3522
How long does it take to get my benefits?
Aflac is known for its fast claim processing. They aim to pay approved claims quickly and directly to you.
Can I use my benefits for anything?
Yes. Aflac cash benefits are paid directly to you and can be used for anything you need, such as copays,deductibles or everyday expenses while you recover.