EASY CLAIMS, FAST BENEFITS:
YOUR GUIDE TO FILLING A CLAIM

How we can help you get back at your feet.

Report the incident

Contact your insurance company as soon as possible after the covered event.

File a formal claim

Complete the claim form provided by the insurance company.

Claim Settlement

The company decides to approve or deny your claim.

Gather documents

Collect documents the insurer needs to verify your claim and determine benefits.

Report the incident

An adjuster might be assigned to investigate.

Report the incident

Contact your insurance company as soon as possible after the covered event.

Gather documents

Collect documents the insurer needs to verify your claim and determine benefits.

File a formal claim

Complete the claim form provided by the insurance company.

Report the incident

An adjuster might be assigned to investigate.

Claim Settlement

The company decides to approve or deny your claim.

Tips for filling an insurance claim.

Understanding your insurance claims & benefits

Learn more about eligibility and coverage options.
How do I file a claim?

You have choices. You can file a claim online, by mail, fax, or phone.

Aflac has a streamlined process to make filing claims easy.

Download the MyAflac app from the Google Play store or use this link: https://play.google.com/store/apps/details?id=com.aflac.access&hl=en_US&gl=US&pli=1

In the app, you can:

  • Access your Aflac account 24/7 with MyAflac®.
  • Register for MyAflac to access information about your coverage, at your convenience.
  • Submit claims and check claims status
  • View secure messages including your explanation of benefits.
  • View and manage your coverage.
  • Make changes to your policies

 

Claim forms: Claim forms are State specific and attained via Aflac.com.

Filled out, they must be mailed to: Aflac 1932 Wynnton Road Columbus, GA 31999

Or fax: 877-442-3522

Aflac is known for its fast claim processing. They aim to pay approved claims quickly and directly to you.

Yes. Aflac cash benefits are paid directly to you and can be used for anything you need, such as copays,deductibles or everyday expenses while you recover.

Select your state to learn about calculation methods and policies tailored to your location: